UX Strategist at Kanopi Studios

UX Issue Causes Stress at DrupalCon

Job Title: UX Strategist

Company: Kanopi Studios

Location: Wilmington, Delaware, U.S.A

Posted Date: 2021 December 

Link: https://apply.workable.com/kanopi/j/6B18BC7779/

Skill Level: Experienced

Job Type: Full-Time

As Kanopi's UX Strategist, you will be responsible for using qualitative and quantitative research to craft delightful and functional user experiences. You will be Kanopi’s in-house subject matter expert, often serving as the team's advisor responsible for defining the overall UX vision throughout the entire project lifecycle.

You will lead clients through the Discovery process, including but not limited to stakeholder interviews, user feedback collection, and data analysis. Your responsibilities will encompass crafting the Discovery strategy and translating it into deliverables like user flows, customer journey maps, competitor reviews, Information Architecture (IA), sitemaps, template identification, content strategy, and initial prototypes.

Your projects will challenge you to craft user-centered experiences and utilize a data-driven problem-solving approach. You can clearly and confidently articulate the "why" behind your decisions while balancing client desires and user needs.

This position reports to Kanopi's Manager of Creative Services.

Job Responsibilities:  

In this role, you can expect to:

  • Lead the entire lifecycle of user research from open-ended discovery to concept testing, including:
  1. IA, writing surveys, and user journeys.
  2. Synthesizing research techniques and data insights that lead to actionable strategic recommendations.
  • Review, analyze, and provide design feedback to ensure visuals align with user and business objectives.
  • Identify areas of opportunity, defining their priority for internal teams.
  • Lead clients through and participate in Discovery and UX work sessions.
  • Create project deliverables, including user flows, customer journey maps, IA, sitemaps, wireframes, etc.
  • Contribute and collaborate with the Creative Services team to help elevate deliverables.
  • Approach User Experience deliverables using an atomic design principle methodology, streamlining the user interactions for visual implementation into pattern libraries, etc.

Qualifications:

  • 5+ years of professional experience in web and UX strategy.
  • 3+ years of experience working within an agency setting, preferably remotely or with a distributed project team.
  • A strong portfolio containing specific examples showcasing user research, journeys, personas, IA, and strategic UX thinking.
  • The ability to translate high-level strategic concepts into easily digestible client-friendly information.
  • The ability to implement a mobile-first user experience methodology.
  • Inherent professionalism and responsiveness to client needs, including issues as they arise.
  • General comfort context-switching between multiple projects in a fast-paced, multi-time-zone environment.
  • Proactive verbal and written communication skills, and can respond quickly and remain flexible in a rapidly changing environment.
  • Curiosity and initiative to learn and adapt to new applications and frameworks.
  • Proven experience delivering high-quality work with an eye on time and budget.

Pay Scale: Not mentioned

Source: Kanopi jobs

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