Job Title: Information Technology (IT) Specialist

Company: Kanopi Studios

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Location: Wilmington, Delaware, U.S.A

Posted Date: 2021 November 20

Link: https://apply.workable.com/kanopi/j/23253AC818/

Skill Level: Mid-Level

Job Type: Full-Time Remote( Only for Residents of U.S and Canada)

Job Responsibilities:

As an IT Specialist at Kanopi Studios, you will lead and manage a wide range of IT functions to help meet the unique challenges of a fully remote organization. A successful person in this role is an excellent communicator, resourceful, collaborative, and takes initiative when faced with ambiguity. You will report to Katherine White, Chief Technology Officer.

Your day-to-day will be a combination of the following:

• Mac OS IT management and support
• Troubleshooting hardware and software challenges with your teammates
• Licensing and provisioning software and hardware
• Administering a Mobile Device Management (MDM) platform
• Monitoring and enforcing security protocols
• Acquiring, rotating, and retiring hardware
• SaaS platform management and configuration, including Google Workspace
• Provisioning user accounts, managing permissions and access
• Supporting *nix servers for internally-hosted, cloud-based applications
• Scripting utilities for the same
• Vetting and researching new tools and platforms
• Assisting with SaaS platform migration and implementation

Qualifications:

Candidates should:

• Have experience managing infrastructure for and within a remote organization
• Have experience with Apple/Mac OS hardware administration
• Have experience with *nix server administration and *nix shell scripting
• Are skilled in supportive help desk communication and issue triage
• Have excellent interpersonal and communication skills.

Bonus Skills:

• Google Cloud, AWS, Netlify administration
• ISO 27001 compliance implementation

Pay Scale: Not mentioned