- Configure and maintain Drupal websites using the Drupal administrative interface.
- Create and modify content types, fields, taxonomies, menus, views, blocks, displays, and other Drupal configurations.
- Configure and maintain Paragraphs and other contributed/custom Drupal modules.
- Manage site permissions, user roles, workflows, and other administrative settings.
- Assist with Drupal upgrades, configuration changes, and ongoing site maintenance.
- Troubleshoot Drupal configuration issues and identify when development support is needed.
Quality Assurance & Testing
- Perform functional and visual QA on Drupal websites and new features.
- Test configuration changes across desktop and mobile breakpoints.
- Verify forms, links, navigation, views, filters, search functionality, and other site features.
- Identify, document, reproduce, and track bugs and inconsistencies.
- Perform regression testing following Drupal updates and configuration changes.
- Perform basic accessibility checks, including review of headings, links, images/alt text, forms, and other common accessibility issues.
- Coordinate with developers to verify that reported issues have been resolved.
Task & Project Coordination
- Manage assigned website tasks from the initial request through completion.
- Maintain task status, priorities, notes, and relevant documentation.
- Review completed work against requirements before marking tasks complete.
- Help ensure tasks are completed within established timelines and project requirements.
- Participate in internal and client meetings as needed.
Front-End Web Support
- Make minor HTML and CSS changes as needed.
- Make basic JavaScript changes or adjustments when appropriate.
- Troubleshoot basic front-end display and layout issues.
- Inspect browser developer tools to identify common front-end problems.
- Work with developers on more complex front-end or back-end development needs.
- Understand responsive web design principles and how Drupal configuration affects front-end presentation.
Required Qualifications
- 3+ years of professional experience working with Drupal websites, with a focus on administration, configuration, and website maintenance.
- Experience working with Drupal 10/11.
- Experience configuring Drupal content types, fields, views, taxonomy, menus, blocks, and other site components.
- Thorough understanding of Drupal's administrative interface and configuration structure.
- Solid HTML and CSS skills.
- Basic JavaScript skills and ability to make minor front-end code changes.
- Strong attention to detail and ability to identify inconsistencies or issues.
- Experience performing website QA and testing.
- Strong organizational and task management skills.
- Ability to troubleshoot problems independently and determine when to escalate to a developer.
- Strong written and verbal communication skills.
- Ability to manage multiple website tasks and priorities.
Preferred Qualifications
- Familiarity with Git and basic development workflows.
- Agency or client-services experience
- Experience working with project management or ticketing systems such as Jira, Teamwork, or similar platforms.
- Experience working with staging and production environments.
- Experience with website accessibility testing.