New Features with Multiple Stakeholders: The PRICE Scoring Model
After successfully launching a new web content management system (CMS) for your organisation, the challenges continue as feature requests from multiple stakeholders start pouring in. Balancing these requests can be complex due to the diverse needs of different departments and the sheer number of websites that rely on the platform.
In response to this, a scoring model, known as PRICE, can be a valuable tool. It allows to assign value to various feature requests, facilitating prioritisation and streamlining decision-making. The PRICE model includes criteria such as Politics, Reach, Impact, Confidence, and Effort, ensuring that requests are evaluated systematically.
As the architect of a large web platform, you must establish guidelines and communicate your values and priorities to the organisation. It requires maintaining a clear and transparent process for handling feature requests. Using the PRICE model, you standardise your decision-making process, making it less subjective and more aligned with your project's goals. It also aids in preventing ad-hoc modifications that can lead to inconsistent user experiences across various websites. The model fosters structured communication and informed decision-making, empowering you to maintain an effective and well-organised web platform.
While managing a CMS for a diverse range of stakeholders, it's essential to have a systematic approach to handling feature requests. The PRICE scoring model provides the necessary framework to prioritise and address these requests efficiently. By communicating your criteria and engaging in meaningful discussions with stakeholders, you can ensure that decisions are aligned with the project's goals and that the platform remains effective and cohesive.
Learn more about “Prioritizing New Features with Multiple Stakeholders" by Brenna Love at Lullabot.
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