Transforming Drupal Support: Insights from Jitka Pilar on Membership Evolution

Transforming Drupal Support: Insights from Jitka Pillar on Membership Evolution
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The Drupal Association’s individual membership program, managed by Jitka Pilar, Development & Membership Manager for EU Programs & Partnerships, has been crucial in supporting the Drupal community. Initially offering transactional benefits like badges and discounts, the program faced challenges during the COVID-19 pandemic but received strong community support through the #DrupalCares initiative. 

Jitka, who joined two years ago, led a significant program transformation from 2019 to May 2023. This effort included a rebranding to Ripple Makers in 2024, focusing on communication, transparency, and engagement, and now boasts 1,747 members, 70% of whom provide recurring support.

Jitka shared insights on Drupal Association about the importance of sustaining giving programs for the Drupal Association’s growth and stability. The Ripple Makers program encourages monthly recurring gifts, providing a reliable funding source that supports essential projects and fosters a dynamic community. This financial stability allows the organization to allocate resources effectively, ensuring the continued innovation and health of the Drupal project. 

By becoming a Ripple Maker, members support a vibrant and inclusive community, contributing to the future success of Drupal. For more information, visit the Drupal Association’s sign-up page.

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https://www.drupal.org/association/blog/how-did-we-get-to-ripple-makers-the-evolution-of-the-drupal-membership-program

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