AI Reshapes Agencies and IT Services Through Automation
Dominique De Cooman, Co-founder, co-CEO and CTO of Dropsolid, discusses how AI is transforming agencies and IT service providers by automating DevOps, streamlining development, and enhancing digital experiences. Traditional agency models relying on manual maintenance, deployments, and updates are becoming inefficient as AI-driven automation accelerates workflows, reduces costs, and improves scalability. AI tools enable automated testing, security updates, and personalized content generation, allowing agencies to shift from execution-focused services to strategic consulting. Drupal-based agencies are well-positioned for this transition due to the platform's modular architecture, API integrations, and active community support. Dropsolid advocates for agencies to adopt AI-driven workflows, reposition their value propositions, and invest in skills development to remain competitive in the changing market.