Information Technology (IT) Specialist Needed at Kanopi Studios

Job Title: Information Technology (IT) Specialist

Company: Kanopi Studios

Location: Wilmington, Delaware, U.S.A

Posted Date: 2021 November 20


Skill Level: Mid-Level

Job Type: Full-Time Remote( Only for Residents of U.S and Canada)

Job Responsibilities:

As an IT Specialist at Kanopi Studios, you will lead and manage a wide range of IT functions to help meet the unique challenges of a fully remote organization. A successful person in this role is an excellent communicator, resourceful, collaborative, and takes initiative when faced with ambiguity. You will report to Katherine White, Chief Technology Officer.

Your day-to-day will be a combination of the following:

  • Mac OS IT management and support
  • Troubleshooting hardware and software challenges with your teammates
  • Licensing and provisioning software and hardware
  • Administering a Mobile Device Management (MDM) platform
  • Monitoring and enforcing security protocols
  • Acquiring, rotating, and retiring hardware
  • SaaS platform management and configuration, including Google Workspace
  • Provisioning user accounts, managing permissions and access
  • Supporting *nix servers for internally-hosted, cloud-based applications
  • Scripting utilities for the same
  • Vetting and researching new tools and platforms
  • Assisting with SaaS platform migration and implementation


Candidates should:

  • Have experience managing infrastructure for and within a remote organization
  • Have experience with Apple/Mac OS hardware administration
  • Have experience with *nix server administration and *nix shell scripting
  • Are skilled in supportive help desk communication and issue triage
  • Have excellent interpersonal and communication skills.

Bonus Skills:

  • Google Cloud, AWS, Netlify administration
  • ISO 27001 compliance implementation

Pay Scale: Not mentioned

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