AI-Driven Chatbot for Government Digital Interactions

Staff Reporter

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Promet Source, led by President Andy Kucharski and Senior Drupal Developer Josh Estep, recently showcased a new AI-driven conversational search chatbot for the Martin County Library System during a Drupal4Gov webinar on April 18. The chatbot, designed to enhance user experience by leveraging large language models (LLMs), is part of an ongoing effort to integrate advanced AI into the Drupal ecosystem, aiming to improve accessibility and efficiency in government constituent interactions.

During the presentation, the team detailed LLMs' technical development and potential, like ChatGPT and Claude, in providing accurate and contextually relevant responses to user queries. The successful implementation highlights Promet Source's commitment to technological innovation and underscores AI's growing significance in enhancing digital public services.

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Source Reference

Title

Drupal4Gov Webinar: Implementing LLM Search 4 Gov

Byline

Andy Kucharski

Date of Publication

25 April 2024

Organization

Promet Source

URL

https://www.prometsource.com/blog/drupal4gov2024

Disclosure: This content is produced with the assistance of AI.

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