AI-Driven Chatbot for Government Digital Interactions
Promet Source, led by President Andy Kucharski and Senior Drupal Developer Josh Estep, recently showcased a new AI-driven conversational search chatbot for the Martin County Library System during a Drupal4Gov webinar on April 18. The chatbot, designed to enhance user experience by leveraging large language models (LLMs), is part of an ongoing effort to integrate advanced AI into the Drupal ecosystem, aiming to improve accessibility and efficiency in government constituent interactions.
During the presentation, the team detailed LLMs' technical development and potential, like ChatGPT and Claude, in providing accurate and contextually relevant responses to user queries. The successful implementation highlights Promet Source's commitment to technological innovation and underscores AI's growing significance in enhancing digital public services.
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