PreviousNext and NSW Resources Streamlines Content Management with PowerBI Dashboard

NSW Resources (a New South Wales Government website) has tackled the challenge of maintaining up-to-date content on its Drupal-based website by developing a comprehensive PowerBI dashboard in collaboration with its Drupal partner, PreviousNext. Given the vastness and complexity of their online presence, tracking content currency became increasingly difficult. To streamline this, a live .csv file with custom metadata was created to monitor page updates, review frequencies, and page owners. This data powers a PowerBI dashboard that offers a high-level view for executives and a detailed page-level audit for content managers, improving content oversight across teams. A detailed case study of this project is published on PreviousNext's website.

Through this innovative setup, business units within NSW Resources can independently track and manage content updates, reducing the need for continuous digital team intervention. The dashboard integrates with Microsoft Teams and SharePoint, ensuring accessibility and encouraging use across the organization. Following a successful test phase, the dashboard now provides real-time data, empowering teams to keep content current efficiently. NSW Resources envisions further dashboard enhancements, potentially incorporating deeper Google Analytics insights and expanded document audit functions. This project exemplifies effective content management through tailored, scalable technology solutions.