What Nonprofits Expect from Technology Partners

Staff Reporter

Nonprofit organisations prioritise clarity, simplicity, and long-term collaboration when selecting technology partners, favouring mission alignment over feature-heavy implementations. Sanjeev Shukla, Founder of Sanmita, outlines three recurring themes in nonprofit technology engagements: simplicity without compromise, unified and actionable data, and sustained partnership beyond launch.

He argues that lean teams and limited budgets make overly complex systems counterproductive, particularly when tools are assembled without integration planning. Modern platforms, he suggests, should consolidate donor and operational data, automate repetitive workflows, and generate insights that allow organisations to focus on strategy and relationship building rather than managing disconnected systems.

As an example, the article references Sanmita’s engagement with Documentary Heritage and Preservation Services for New York (DHPSNY), where a migration from Drupal 7 to Drupal 10 was approached with emphasis on uninterrupted access, accessibility standards, and long-term scalability. The commentary concludes that nonprofits invest in technology to strengthen impact and extend their mission, not to adopt new tools for their own sake.

Reference: What Nonprofits Really Want in Their Technology Partners — And What It Takes to Deliver (19 February 2026)

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