Arriva UK Trains' Drupal and Acquia Solution Transforms Rail Operations

Staff Reporter

Sloane Sq Station of London Tube, beautiful station in a beautiful neighboorhod. This train model is one of the newest. — Tomas Anton Escobar / Unsplash

Arriva UK Trains, operator of Grand Central Railway, faced the challenge of transitioning to a headless solution to align with future business goals. Seeking a versatile platform, they turned to Drupal and Acquia Cloud Platform to meet their performance, integration, customization, retail readiness, and rapid market entry requirements.

Addressing the need for stability, scalability, and retail-enabled capabilities, Arriva UK Trains partnered with Nagarro, resulting in a solution that has not only achieved over £1 billion in ticket sales but has also garnered top customer satisfaction and value-for-money ratings. The platform, serving over a million passengers monthly, has placed its apps at the forefront of train company apps in the UK App Store and Google Play, showcasing the success of its digital transformation journey.

Reference: Arriva UK Trains, Acquia (4 January 2024)

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Acquia

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