Exploring Strategic Client Relationships at DrupalSouth 2024

Beyond the code

During a recent session at DrupalSouth 2024, experts Guy Frawley and William O'Keeffe explored the significance of cultivating strong client relationships in technology projects. The presentation, titled "Beyond the Code: Building Mutually Beneficial Client Relationships," emphasized the importance of transitioning from mere service providers to strategic partners, which is crucial for the client's success. 

The speakers, including O'Keeffe, who serves as the Director of Client Services and Head of AI Research and Development at Technocrat, and Frawley, a veteran in client-centric relationship management, shared insights on tailoring solutions to client needs and using technology as a foundation for sustainable business growth. The session concluded with a call to maintain proactive engagement with clients to align technology solutions with their business goals. The session is now available on YouTube.

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