Tampa International Airport's User-Centric Drupal Website Redesign
Aten Design Group's case study on Tampa International Airport (TPA) details a comprehensive Drupal website redesign aimed at enhancing user experience and revenue generation. TPA ranked as the top large airport for customer satisfaction, sought a digital presence that reflected its reputation for being traveler-friendly. The redesigned site, built on Drupal 10 and hosted on Acquia, was developed after an extensive discovery phase that involved site analytics, heatmap analyses, and feedback from over 1,200 users and stakeholders. Key features include an intuitive two-tiered navigation system, integrated revenue drivers like pre-book parking and online food ordering, and a refreshed design that mirrors TPA's bright and open aesthetic.
The site also features a custom, interactive map and a new flight status application designed to support both desktop and mobile users. Additionally, a communal career board consolidates job opportunities, enhancing the airport's employment portal.
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