Supporting 300+ Drupal Sites Demands Discipline, Not Heroics
Supporting one Drupal site is straightforward; supporting more than 300 across regions is an operational discipline. In a post from Attico International, backend team lead Ryhor Kolzun outlines how large-scale support succeeds when teams treat maintenance as a repeatable system, not a cycle of urgent fixes.
A central theme is parallelisation through automation. When deployments, updates, and testing are repeated across dozens of sites, manual routines become a bottleneck and a risk multiplier. Kolzun points to practices such as structured release workflows, automated checks including visual regression testing, and proactive monitoring with tools like New Relic to catch issues early and reduce production surprises.
The post also stresses operational fundamentals: reliable backups and restore procedures, keeping Drupal core and contributed modules current, and following security best practices in day-to-day development. Just as important are human processes that scale, including clear ticketing, documentation that helps new developers onboard quickly, and defined communication paths so incidents can be triaged without confusion.
