Zoocha Earns ISO 27701:2019 Certification for Privacy Management

Staff Reporter

Zoocha has been awarded the ISO 27701:2019 certification for Privacy Information Management, adding to their existing UKAS-rated ISO certifications (9001, 14001, 22301, 27001). This certification covers all Zoocha Group service delivery activities, including the design, development, maintenance, and support related to Drupal web applications and other software engineering services. The certification process, which began in early 2023, involved significant updates to Zoocha’s Business Management System.

Key changes implemented by Zoocha included conducting Privacy Impact Assessments (PIAs) for all systems and suppliers, establishing detailed records of data processing, defining data subject rights procedures, and creating a comprehensive data retention policy. These updates ensure robust data protection and privacy management, aligning Zoocha’s practices with GDPR requirements. The company also focused on integrating privacy-focused improvements into its project and support processes, reinforcing its commitment to data protection.

Zoocha’s achievement of the ISO 27701:2019 certification demonstrates a thorough approach to privacy management and a dedication to continuous improvement. The certification underscores the company’s proactive efforts to protect personal data and maintain high standards of data privacy. With this certification, Zoocha aims to enhance client and partner trust in their handling of sensitive information.

Reference: Achieving Certification for ISO 27701 (Privacy Information Management) by David Pratt, Zoocha (3 July 2024)

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