A11yTalks Session to Challenge the Idea of the “Difficult User”

Staff Reporter

Challenging common assumptions about user behaviour will be the focus of an upcoming A11yTalks webinar on 24 June 2026 at 12:00 EDT (16:00 UTC).

The session, titled The Myth of the Difficult User, will be presented by Angela Fowler. According to the A11yTalks event page, users are often labelled as difficult when they struggle with a product or process, but those struggles can serve as early warning signs of accessibility and usability issues.

The webinar will reframe these users as valuable sources of feedback to improve design and make systems more effective. The session is relevant to accessibility professionals, designers, developers, user experience practitioners, and teams responsible for digital products and services.

A11yTalks is a virtual meetup series focused on digital accessibility. More information, registration details, and the session video link are available through the A11yTalks event page.

Accessibility

User Experience

Inclusive Design

Web Accessibility

Digital Accessibility

Webinar

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