Master Client Relationships in Digital Services at DrupalCon Lille 2023

Staff Reporter

Imre Gmelig Meijling, the business owner and managing director of React Online, a digital agency based in Eindhoven, The Netherlands, is set to share valuable insights from his impressive 25 years of experience in the digital industry. His upcoming session, scheduled for Thursday, October 19, 2023, in DrupalCon Lille, is titled "For Good or For Worse: Making Happy Client Relationships." He is also a part of the Executive Committee of DrupalCon Lille 2023 and leads the Marketing & Outreach Committee.

In this 45-minute session, Meijling will address the challenges professional service providers face in delivering bespoke software to a diverse clientele. He will emphasize the crucial elements of understanding, openness, passion, and creativity as essential ingredients for successful software development and fostering positive client relationships.

One of the key takeaways from Meijling's session will be navigating the delicate balance between contract requirements and core Agile values, mainly when dealing with inexperienced Agile teams. Attendees can expect to learn effective strategies for selling, managing, and delivering digital projects within specified timelines and budgets. Meijling will also offer insights into the art of delivering challenging news to clients while safeguarding the team from undue pressure to overpromise, all while maintaining contractual commitments.

With his extensive background in the digital industry, including work for organizations like Port of Rotterdam, World Food Programme, and Disney, Imre Gmelig Meijling is well-equipped to provide practical guidance for professionals seeking to enhance their client relationships and project outcomes. His session promises to be a valuable resource for those navigating the intricate world of digital service delivery and client satisfaction.

Secure your seats for DrupalCon Lille 2023. Get more information here.

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DrupalCon Lille 2023