Energy Consumers Australia Launches New Accessible, Research-Focused Website

Staff Reporter

Digital Garden has designed and developed a new website for Energy Consumers Australia (ECA), the national voice for residential and small business energy consumers. The project included user research interviews with over 105 stakeholders, content strategy, wireframing, prototyping, UI design, Drupal development, content migration, and accessibility compliance. Insights from the research phase informed a user-centred information architecture, with key use cases focused on accessing publications, surveys, grants, and research.

A co-design workshop and design testing sessions shaped the interface and confirmed usability improvements. The website was built on Drupal for scalability and editorial flexibility, meeting WCAG 2.1 AA standards. Key features include a Grants Archive and Research and Submissions library, designed to be intuitive and easy to manage. The final platform aims to support ECA’s strategic goals by providing clearer navigation, inclusive design, and streamlined access to resources for stakeholders across the energy sector.

Source Reference

Title

Inclusive design for better energy conversations

Byline

Not provided

Date of Publication

Not Provided

Organization

Digital Garden Web Agency

ECA

Accessibility

Website

Inclusivity

Disclosure: This content is produced with the assistance of AI.

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