Guide to Effective Emergency Communication Planning

In her blog post on Evolving Web, Suzanne Dergacheva offers practical insights into emergency communication preparation. Recognizing the common gap in governance around critical communication tools during emergencies, she emphasizes the importance of proper governance for effective emergency preparedness. Suzanne details essential aspects such as mapping user journeys, identifying communication levers, categorizing emergencies, and adopting governance best practices.

The blog looks closer at various communication channels like push notifications, social media, websites, intranets, and digital signage, highlighting the drawbacks of single-purpose apps and the cost implications of native apps. Additionally, Suzanne introduces an alternative solution by turning websites into Progressive Web Apps (PWA) using the Drupal Progressive Web App module. For more information, dive into the blog post. 

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