JAKALA (formerly FFW)

World-Class Scalable Digital Experiences Made with Drupal

JAKALA (formerly FFW) is a leading global martech agency offering transformative services in digital strategy, website design and development, and data activation.

In 2024, FFW joined the JAKALA family, further expanding our expertise and best-in-class ability to service the Drupal community and beyond. Though we are still the industry leaders in defining and building solutions to achieve digital scale, our expanded capabilities now empower our clients’ teams with data-backed robust web platform offerings incorporating both advanced technology and AI capabilities.

Devoted to Data, Devoted to Empowering Impact

We are devoted to data in development and technology. We are committed to evidence-based decision-making, and deep data insights are the foundation on which our strategies are built to ensure results. Our digital experts combine cutting-edge technology with creative solutions and operational excellence, closely collaborating with our clients to deliver transformative Drupal-powered digital experiences for the world's leading brands, such as Panasonic, NBC Sports, Princeton University, and Autodesk.

Together we drive sustainable success.

Drupal Community Partner Expertise

JAKALA is a team of more than 3500 experts seamlessly collaborating across 17 time zones, including 280+ Drupal specialists and 235+ Acquia-certified developers – the most of any company in the world not named Acquia.

We are a Drupal Association Certified Platinum Partner, an Acquia Gold Level Partner, and a Pantheon Strategic Partner. Learn more about how we partner with Acquia and Pantheon to develop Drupal-powered digital solutions that drive impact:

You Deserve a Team of Experts Who Prioritize Your Success First

Our interdisciplinary, partnership-driven approach to experience design, technology implementation, and data optimization empower our clients to conquer complex challenges and nail aggressive goals.

We aren’t just world-leading expert digital strategists. We’re enthusiastic team-players who fixate on empowering our clients to win, and who are ready to make it happen by working hard, sharing our expertise, and building meaningful, long-term relationships.

Stories of Client Transformation

Over 90% of our engagements are with clients who continue to entrust their digital success to us, because we're committed to making sure every step of every engagement exceeds expectations and accelerates results.

Here are a few recent stories of our Drupal-based digital impact:

"The collaboration between Hologic and JAKALA to evolve our corporate site has been so successful that our digital marketing teams around the world want to hop on board and leverage our progress. I can't think of a stronger endorsement."
Jenifer S; Manager, Digital & Brand Strategy at Hologic

Empowering Leaders in Higher Education to Accelerate Their Missions

We’re passionate about helping our clients carry out their educational missions, which is why institutions like Harvard, Stanford, Princeton, Yale, Penn State, CUNY and the University of California have continued to trust their digital initiatives to us, time and time again.

How we empower universities:
Enable growth in revenue-generating units
Use proven tools and tactics, from UX best practices to AI-enabled platforms, to increase engagement among prospective students, donors, alumni, and other key audiences

Reduce costs & increase efficiency
Streamline digital operations by updating technology, reducing technical debt, eliminating duplicative tools, creating scalable design systems, establishing standardized governance and workflow processes, and enabling adoption support

Ensure design coherence, consistency and accessibility
Design, build, and deploy flexible, yet consistent design systems that ensure accessibility and brand compliance while still offering autonomy to content editors across university units

Migrate and manage content
Create structured content models to improve UX and SEO, enable easier site creation and migration, and set parameters for future content creation

Partner with wary stakeholders
A strategic, people-first approach that ensures stakeholder voices are heard and their individual priorities are mapped to our projects - without derailing other institutional objectives

Learn more about our leading impact in higher education: jakala.com/en-us/higher-ed

Expert Insights to Empower

We believe everyone should have full control of their digital presence and future.

Finding understandable answers you’re looking for can seem impossible. The first step is knowledge. You can find key insights to reduce the confusion of the world of digital and empower your understanding from our experts on the Insights section of our website. Below are a few highlights: